PURCHASE POLICY

Medinova Co. Ltd. is always committed to bringing readers reputable and quality information along with a team of consulting experts with good expertise and a high sense of responsibility. Next, Medinova would like to guide you on how to use the germacos.com website in the most optimal way, and at the same time, guide readers on how to buy online and offline products with 100% quality assurance.

1. HOW TO USE GERMACOS WEBSITE

Germacos.com is an information channel about skin care and related products, which shares with readers the latest news about skin related topics and useful information on how to apply the right products. The articles on germacos.com are compiled from official medical information sources at home and abroad such as: treatment guidelines of the Ministry of Health, Dermatest, experts in developing formulations, scientific databases,…

How to search and access our articles fully, quickly and easily:

First, you search with the website address germacos.com, and the homepage interface will appear as follows.

The germacos.com homepage interface

The homepage interface of germacos.com includes the following sections:

  • Search function, shopping cart, icons of our social media platforms.
  • Menu bar to look up information about brands, products, shared articles, etc.
  • Brand product line.
  • Contact information for Medinova Co. Ltd.

You can search and access information about products and ingredients in two ways:

Method 1: Use the search bar

You can directly type keywords such as product name, ingredient name, … that you want to learn by clicking on the search icon at the upper left corner of the home page, then click on the magnifying glass image at the end of the bar (or use enter on the keyboard). After a few seconds, the information you need to learn will appear.

Method 2: Use the Menu bar

If you don’t already have the keywords you need to search for, or you simply want to update more information about baby care tips, you can choose to search in the ‘Baby & Child’ section. Our articles are being updated by a team of professional pharmacists, divided scientifically into topics to help readers easily find and grasp information quickly.

2. ONLINE BUYING INSTRUCTIONS AT GERMACOS.COM

Buying online at germacos.com will help customers save time and effort in traveling to the store to buy. The steps to buy online are as follows:

Step 1: Visit the germacos.com homepage, then search for the brand you want to choose a product from

If you want to buy this product immediately, click on the CHECKOUT box (black background with white fonts).

If you want to buy multiple/change the amount of units of the same product in one order, click on the PLUS/MINUS icons or type the amount of the required quantity straight into the field between the PLUS/MINUS.

If you intend to add another product to the cart, you click on the button CONTINUE SHOPPING, right below your cart details. Adjust your quantities as described above.

Step 2: Fill in the quantity, enter the discount code (if any) and click on the PROCEED TO CHECKOUT

Step 3: Fill in your information: name, contact address, contact phone number so germacos.com can deliver the goods to you

Information you need to fill in when purchasing online.

Step 4: Hit the PLACE ORDER button and your order will be submitted to our Customer Service team

You should receive a message on your screen stating: Thank you. Your order has been received.

Above are instructions on how to use the germacos.com website as well as how to buy products at the authorized stores selling our products. Hopefully this article has brought readers useful information to take care of themselves and their family members.